Continental United States Our standard method of shipping is UPS Ground. Delivery time for this service usually ranges between 1 to 5 days, depending on your distance from the Boston area. There is NO CHARGE for shipping and handling on all orders of $50 or more shipped by UPS Ground within Continental USA. All orders under $50 Will be shipped by UPS Ground at a charge of $7.00 (per shipment) (3 days to most areas) Any order in Continental USA UPS 2nd Day Air in the Continental USA --- $12.00 (per shipment) by 3:00 pm on 2nd Day UPS Next Day Air in the Continental USA --- $25.00 (per shipment) by 3:00 pm on next Day

Alaska, Hawaii & Puerto Rico There are two options for shipping to these destinations: Priority Mail --- $7.00 (per shipment) (3 days to most areas) Express Mail --- $25.00 (per shipment) (overnight to most areas)

Canada There are two options for shipping to Canada: Air Parcel Post --- $7.00 (per shipment) (3-5 days to most areas) Express Mail International --- $25.00 (per shipment) (2-3 days to most areas) Shipping charges shown include custom clearance, but do not include applicable duties and taxes. Applicable duties and taxes are payable at time of delivery. All applicable local duties and taxes are the sole responsibility of the recipient. If you have questions regarding applicable duties and taxes, please contact your local customs office. We cannot guarantee a precise delivery date for foreign shipments due to the fact that custom clearance can sometimes cause delays.

All Other Countries There are two options for shipping to all other countries: Air Parcel Post --- $25.00 (per shipment) (7-14 days to most areas) Express Mail International --- $40.00 (per shipment) (3-6 days to most areas) Shipping charges shown include custom clearance, but do not include applicable duties and taxes. Applicable duties and taxes are payable at time of delivery. All applicable local duties and taxes are the sole responsibility of the recipient. If you have questions regarding applicable duties and taxes, please contact your local customs office. We cannot guarantee a precise delivery date for foreign shipments due to the fact that custom clearance can sometimes cause delays.

US Military APO & FPO Addresses There are two options for shipping to these destinations: Priority Mail --- $7.00 (per shipment) (3-5 days to most areas) Express Mail --- $25.00 (per shipment) (2-3 days to most areas)

Privacy Policy & Security This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. E-Mail and Mailing List Privacy -- The Language Club for Children, Inc. respects your privacy. We'll use your e-mail address only when we are confirming your Internet order. We assure you, we do not make our email list or mailing list available to other companies. Secure Online Ordering -- All online transactions are handled with industry-standard Secure Sockets Layer (SSL) encryption. When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. This provides a secure shopping environment for you, our valued customer. Your Comments -- Occasionally our customers are inspired to tell us about a memorable experience they've had using our products. We encourage this, as we love to hear from you, and your comments help us improve our service. We occasionally share comments we receive via our website; rest assured, we do not publish any last names or specific address information that may identify the author.

Returns Policy Frencheducation.com / The Language Club for Children, Inc. will replace any defective product or component within one year from date of purchase. Returns will be accepted only with prior authorization. Please write, e-mail, fax or phone us if you require any additional information or assistance.